Myle steps up to transport essential workers during NYC subway shutdown during peak of COVID-19

Myle steps up to transport essential workers during NYC subway shutdown during peak of COVID-19

The nightly subway shutdowns for disinfection during the peak of Covid-19 in New York City sent thousands of essential workers into a panic with no foreseen transportation alternatives. These routine shutdowns, starting May 6, 2020, from the early morning hours of 1 a.m. to 5 a.m., caused quite the uproar due to an estimated 11,000 travelers relying on subway transportation during these times. The Metropolitan Transportation Authority (MTA) worked quickly with state and city officials to react and provide essential workers with transportation by outsourcing rides to other available for-hire vehicle services.

Myle immediately stepped in and overnight was able to readjust and improve our systems to accommodate these needed rides during early morning hours. No matter the volume of rides sent over from the MTA, Myle was able to successfully transport all passengers. In fact, Fresenius Kidney Care, one of Myle’s partners, used Myle’s services to transport many employees daily during this crisis. Fresenius has witnessed first-hand from their patients Myle’s dedication to providing efficient, accommodating, and reliable transportation and knew we would be able to keep their essential workers functioning. Myle is proud to have transported hundreds of essential workers daily throughout subway shutdown hours.

Micro-transit is an important part of Myle’s business model, and we are committed to complementing public transportation when and where it is needed. Our cutting-edge transit software, fleets of non-emergency medical transport vehicles, and nationwide assembly of drivers allow us to constantly serve communities and adapt to any unforeseen crisis such as Covid-19. With vehicles suitable for any individual’s needs, Myle is changing the way people access public transit.

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